Shipping Policy

At TinyRiders, we are committed to providing a reliable and convenient shipping experience for every customer. Please review the information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

For orders shipped within the United States, estimated delivery time is:

Standard Shipping: 6–18 business days

Please note that delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, customs procedures, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on the shipping destination, package size, weight, and available shipping method.

From time to time, TinyRiders may offer promotional free shipping or discounted shipping.

Order Tracking

Once your order has shipped, a tracking number will be provided when available.

Please allow 24–72 hours for tracking information to become active after the package has been handed over to the carrier.

If your tracking information has not updated for several days, please contact our customer support team.

Shipping Delays

Although we work with reliable shipping partners, unexpected delays can occasionally occur due to:

• Severe weather
• Carrier delays
• Holidays or peak shopping periods
• Incorrect or incomplete shipping addresses
• Customs or import procedures
• Other circumstances beyond our control

We appreciate your patience if your order experiences an unexpected delay.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an incorrect address after placing your order, please contact us as soon as possible.

Once an order has been shipped, we may not be able to change the delivery address.

Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photos of the damaged package and product.

If your tracking information shows that the package was delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier.

We will work with you and the carrier to investigate the issue.

International Orders

For international orders, delivery times and shipping availability may vary by destination.

Customers may be responsible for applicable customs duties, import taxes, VAT, or other fees imposed by the destination country. These charges are not necessarily included in the product price or shipping fee.

Changes or Cancellation

If you need to change or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate your request before the order enters the shipping process. Once an order has been processed or shipped, cancellation or address changes may no longer be possible.

Contact Us

If you have any questions about shipping, tracking, or your order, please contact our customer service team.

TinyRiders — Big Adventures. Little Drivers.

Shipping times are estimates and are not guaranteed. By placing an order with TinyRiders, you acknowledge and agree to the shipping terms outlined above.